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Eset Premium Review 2024
Pros
- Excellent malware protection in 2024
- Flexible plans allow more devices
- Quick installation
- Live chat support available 11 hours on weekdays
Cons
- Poor test results before 2024
- Expensive
- Chatbot error about live agents
Table of Contents
- Specs
- Tiers and Pricing
- Design
- Features
- Support
- Privacy and Security
- Is Eset Right for You?
Eset Premium is a fast and effective antivirus solution, but its poor track record in previous years is concerning. In this review, we’ll examine the pros and cons of Eset Premium and determine if it’s the right choice for you.
Specs
- Platforms: Windows, macOS, Linux, iOS, Android
- Devices: 1+ (Essential, Premium), 5+ (Ultimate)
- Support: Chat, Email, Phone
- Free version: No
Tiers and Pricing
Eset offers three subscription tiers with options to add more devices and extend the subscription term. The $50-per-year Essential plan is the most affordable, providing real-time malware protection, a network firewall, and PC cleanup tools. The $60 Premium subscription includes a password manager, ransomware protection, and file encryption. The top-tier $130 Ultimate plan starts with protection for five devices and adds an unlimited VPN, image metadata removal, and dark web monitoring.
Design
Eset’s installation is quick and easy. The Premium app has a clean design but somewhat vague options. The app offers a password manager, ransomware protection, data encryption, network inspection, and browser protection.
Features
According to independent security lab AV-Comparatives, Eset Premium performed well in 2024 but failed to offer good security in previous years. Eset’s password manager is basic and automatically fills logins on websites.
Support
Eset’s live chat is available 6 a.m. to 5 p.m. PT, even if the AI chatbot claims it’s not. The AI was able to provide the live chat hours, but it was easily stumped and reported it didn’t have the requested information.
Privacy and Security
Eset’s privacy policy says your data is only used to provide the services you pay for. It’s only shared with third-party companies that assist with customer support, billing, and other services related to your subscription.
Is Eset Right for You?
Eset is fast and offers good protection in 2024, but it has a checkered track record. If you’re looking for protection without impacting performance, there are better options.
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