I recently ordered a birthday cake from Kelisha Cake Roberts for my daughter’s 10th birthday, priced at $125 USD (or $340 XCD in local currency). The customer service was exceptional—Kelisha was attentive to my requests, designed the cake exactly as I described, and even delivered it on time, which I truly appreciate. The cake’s appearance was beautiful, with every detail meticulously executed.
However, despite the stunning decor and great service, my family and I were left somewhat disappointed with the actual taste and texture of the cake. The cake itself was a bit too dense and lacked the light, fluffy texture we were hoping for. Additionally, the flavor was quite bland, missing that rich, satisfying taste that makes a birthday cake truly special.
After sharing my thoughts with Kelisha, I was pleasantly surprised by her level of professionalism and openness to constructive feedback. She listened attentively and assured me she would consider my input to enhance the recipe in the future. It’s rare to find someone so dedicated to not only their craft but also to continuous improvement.
While I’m grateful for the effort and service Kelisha provided, I believe there’s room for improvement when it comes to the flavor and texture of her cakes. I hope she can work on elevating the taste to match the high standards of her designs, as I’d love to support her business again in the future with an all-around delightful cake experience.